One Haus Hospitality

Job Title: Operations & Administrative Coordinator

Location: San Francisco / Hybrid

Annual Base Salary: $80,000-$90,000

Reports To: Owner

Type: Full-Time

Overview

We are seeking a proactive, highly organized Operations & Administrative Coordinator to support the leadership team in managing daily administrative, vendor, compliance, marketing, and operational functions within the restaurant. This role serves as a central point of contact for operational support, vendor coordination, technology troubleshooting, marketing support, and process/project management. The ideal candidate thrives in a fast-paced hospitality environment, balancing high-level project execution with hands-on operational tasks, and ensures seamless accounting, payroll, HR compliance, and general business operations.

Key Responsibilities

Vendor & Technology Management

• Serve as the primary support point of contact for vendors (e.g., technology, maintenance, supplies).
• Follow up with management to ensure accounts payable transactions are processed accurately and on time.
• Maintain and update vendor records, conducting price comparisons to optimize cost-efficiency.
• Ensure vendor contracts and inventory-related accounting records are stored properly and shared with General Managers.
• Troubleshoot technology issues or coordinate with vendor support as needed.
• Follow up with vendors when invoices remain unpaid.
• Maintain clear communication logs with vendors to ensure accountability and responsiveness.
• Provide a weekly approval email for consulting invoices requiring Owner approval and input in MarginEdge.

Administrative & Office Organization

• Organize and maintain company Google Drive for efficient document access and storage.
• Track and complete operational strategic spreadsheets for all locations.
• Set up and optimize storage units for accessibility and efficiency.
• Collect and distribute mail weekly from the San Francisco location.
• Manage cash pickups and weekly bank deposits.
• Help create and draft SOPs across all departments.

Project & Operations Management

• Oversee key projects, including storage setup, technology transitions, and compliance initiatives.
• Collaborate with General Managers to ensure tasks and deadlines are met amidst daily service demands.
• Develop and maintain Standard Operating Procedures (SOPs) for recurring tasks, such as menu bibles and vendor management, as directed by the Owner.

Compliance & Documentation

• Track and manage compliance requirements, including taxes, health permits, and other local regulations.
• Document and follow up on corporate requirements, ABC license transfers, annual business licenses, and ownership filings.
• Act as a liaison for legal and compliance-related follow-ups with the Owner.

Finance & Payroll Support

• Collaborate with ownership and accounting to monitor and manage cash flow.
• Ensure managers regularly review and approve invoices in MarginEdge.
• Support quarterly coordination with accounting and payroll teams to ensure timely completion and payment of management bonus spreadsheets.
• Oversee business insurance policies to ensure risk coverage and renewals.

HR & Compliance Support

• Draft offer letters and assist with onboarding paperwork and documentation.
• Partner with General Managers and ownership to ensure end-to-end payroll processing.
• Support HR functions including onboarding, benefits administration, and employee record maintenance as needed.
• Ensure compliance with labor laws, insurance requirements, tax filings, and COBRA obligations.

Marketing Support

• Provide day-to-day marketing coordination and administrative support to General Managers as they take on ownership of location-specific initiatives.
• Maintain and update website content in partnership with GMs.
• Coordinate execution of email marketing campaigns via Mailchimp and SevenRooms, including backend setup, scheduling, list management, and reporting.
• Ensure restaurant listings remain accurate across platforms (Google, Yelp, Apple Maps, LinkedIn, etc.).
• Assist with guest review monitoring, response support, and compiling review summaries for internal reporting.
• Support social media logistics (gathering content, scheduling posts, tracking approvals) while working alongside external creative partners.
• Provide oversight of paid digital media vendors and campaign maintenance as directed by ownership.
• Manage ordering, revisions, and tracking for printed and digital marketing collateral.

Qualifications

• Exceptional organizational skills with the ability to manage multiple projects simultaneously.
• Detail-oriented and accountable, particularly for operational tasks.
• Strong written and verbal communication skills.
• Familiarity with restaurant operations and platforms such as Toast, MarginEdge, SevenRooms, 7Shifts, etc. (preferred).
• Ability to work independently and collaboratively with managers and external vendors.
• Experience in compliance tracking and operational project management is a plus.
• Comfortable thriving in a fast-paced hospitality environment.

Compensation & Benefits

• Annual Base Salary - $80,000-$90,000/year
• Hybrid Role with 1-2 days/week Working Remote
• Discretionary Bonus Potential
• Individual Health Care Plans
• 401(k) Program 
• Equal Opportunity Employer #AA